OGRA asks gas companies to address low gas pressure complaints

For the first time, the Oil and Gas Regulatory Authority (OGRA) has intervened on the behalf of its consumers and directed both state-owned Sui gas companies to ensure adequate line pressure to meet the contractual obligations in line with the minimum performance and services standards notified by the regulator.

Directives issued to the Sui companies said complaints are rampant from all over the country from domestic consumers, in particular, and commercial, industrial consumers in general against the low pressure of gas. Such low gas pressure is causing great inconvenience apart from socio-economic concerns for all sections of the society.

The gas utilities are therefore directed to put all efforts with a view to ensuring adequate line pressure to meet the contractual obligations in line with the Minimum Performance and Services Standards notified by the OGRA.

The low-pressure complaints may immediately be addressed, prompt response be given to the complainants, necessary system augmentation may be planned wherever required along with continuity of supplies, safety and energy conservation measure may suitably be advertised to overcome this seasonal phenomenon so as to reduce consumers grievances.

All regions may also be directed to initiate/utilise all resources to overcome the issue of low pressure of gas.

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