Google faces global outage, users cut off from e-mail, storage, videoconferencing services

In Pakistan the outage took place around 11 a.m. Thursday morning

Google is facing a global outage affecting many of its services, including e-mail, storage, document and videoconferencing, The Strait Times newspaper reported.

In Pakistan the same took place around 11 a.m. Thursday morning (today).

Many users including those in Singapore have reported having difficulty accessing Gmail, Drive, Docs and Meet services even as they have become increasingly dependent on such tools for work amid the Covid-19 pandemic.

A Gmail user said that she could not send attachments with her e-mails. “The email text goes through, but the attachments don’t. My colleagues are all experiencing the same thing,” she said.

According to third-party Web monitoring company DownDetector, problems with Google services were first reported at around noon around the world on Thursday (Aug 20). DownDetector has so far recorded reports from more than 1,000 affected users here.

A live outage world map by the same firm showed that issues were mostly reported in Japan, India, parts of the United States, Europe and South-east Asian countries including Singapore.

Google confirmed on its website at 1.29pm that it is investigating an issue with Gmail. At 3.21pm, the tech giant updated that advisory, saying that it is investigating issues with Gmail sending, Meet recording, and creating files in Drive, among other things.

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