KARACHI: A glitch with the United States (US) based reservation system providing company has resulted in an outage of some online services of Pakistan International Airline (PIA) on Wednesday including the issuance of tickets.
Reportedly, the national carrier has lost contact with parts of the world with regards to online booking of seats costing the airline millions of rupees.
The glitch has also resulted in delayed departure of domestic flights. Two flights from Karachi to Islamabad were delayed today owing to the glitch. Boarding passes for passengers on a flight to leave for Lahore from Islamabad were issued with delay as well.
Reportedly, the administration is issuing boarding passes manually causing a delay in flights.
Sources privy to the national carrier reported that the system went down at around 01:00 pm.
PIA spokesperson reported that the US-based company is resolving the glitch and the system would be restored soon, however, the airline offers an apology to customers for the inconvenience.
PIA administration is in contact with the US provider for an early solution, he added.
Official sources later confirmed that the issues had been resolved and the national carrier was back online with all systems working.
[…] KARACHI: A glitch with america (US) based mostly reservation system offering firm has resulted in an outage of some on-line providers of Pakistan Worldwide Airline (PIA) on Wednesday together with the issuance of tickets. Reportedly, the nationwide provider has misplaced contact with components of the world on the subject of on-line reserving of seats costing the airline Learn Extra […]