New PIA reservation system causes decline in sales

The new HITIT reservation system introduced by the Pakistan International Airlines (PIA) has led to a decline in sales, a local media outlet reported.

PIA Chairman Muhammad Saqib Aziz also had to undergo a difficult questioning process from the Aviation Committee of the Senate over the matter, the chairman said in a letter written to HITIT Computer Services CEO and Chairman Noor Gukman. Aziz also directed Gukman to resolve the matter on priority.

Hitit Computer Services is a private company that sells commercial IT systems for the travel industry.