NEPRA issues tariffs, grants 2,202 licences adding 332MW, handles 5,082 complaints, resolves 15,900 in Q4

The National Electric Power Regulatory Authority (NEPRA) expanded regulatory activity across the power sector in the fourth quarter of 2025, issuing tariff decisions, increasing net-metering capacity, and taking enforcement action against power companies.

According to NEPRA’s quarterly report, tariff determinations were issued for multiple hydropower projects, including Karot, Malakand-III, Laraib Energy, Chianwali, Marala, Pak Pattan, Star Hydro, and Suki Kinari.

The authority also finalised fuel charge adjustments and periodic tariff revisions for ex-WAPDA distribution companies, along with a decision on the government’s incremental consumption package for industrial and agricultural users.

In relation to K-Electric, NEPRA issued rulings on tariff reviews, distribution functions, and write-off claims related to previous multi-year tariff periods.

During the quarter, NEPRA granted 2,202 net-metering licences, adding over 332MW of capacity, and released draft Prosumer Regulations 2025 to promote consumer participation in power generation.

On the consumer side, the regulator processed 5,082 complaints and conducted 1,936 hearings, while nearly 15,900 complaints were resolved through its ASAAN mobile application.

The authority also disposed of 42 court-referred cases and decided 536 major complaints through its committees.

Progress on the Competitive Trading Bilateral Contract Market (CTBCM) continued, with approval of frameworks including the Final Test Run, Market Commercial Code, and agreements involving the Central Power Purchasing Agency.

NEPRA imposed fines on multiple entities, including K-Electric, the National Grid Company, and several distribution companies, over operational failures, safety violations, and excessive load shedding.

It also issued show-cause notices and initiated legal proceedings against companies for high losses, safety issues, and failure to meet performance benchmarks.

The regulator monitored performance across around 150 power plants and reviewed progress on grid and transmission infrastructure projects.

During the quarter, NEPRA held 97 meetings and 51 public hearings, while uploading over 3,500 regulatory documents to improve public access to information.

Administrative measures included digitisation of records, upgrades to regional offices, and internal process improvements.