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HSBC mulls job cuts that could impact around 20,000 roles, Bloomberg News reports

Non-client roles in global service centres face highest impact as bank bets on AI

Reuters

March 19, 2026

1 min read
HSBC mulls job cuts that could impact around 20,000 roles, Bloomberg News reports

HSBC Holdings Plc is weighing a ​wave of deep ‌job cuts over the coming years that ​could ultimately impact ​around 20,000 roles, or ⁠about 10% of ​its total workforce, Bloomberg ​News reported on Wednesday, citing people familiar with ​the matter.

Non-client facing ​roles in global service centers ‌are ⁠among those expected to be most impacted as the bank ​bets ​on ⁠AI, although the assessment is at ​an early ​stage, ⁠the report added.

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