ISLAMABAD: Federal Board of Revenue (FBR) has launched the first version (Beta) of a Knowledge Base Portal for guidance and facilitation of taxpayers. The portal was launched jointly by Member Customs Muhammad Zahid and Member IT, FBR Khawaja Adnan Zahir.
The Knowledge Base Portal is a digital help library for taxpayers, tax collectors and other related stakeholders. It is the first common help platform from FBR which provides instant guidance on all issues related to federal taxes and duties.
FBR Knowledge Base is an interactive portal and allows users to provide feedback regarding improvement in the articles and suggestions for the addition of further articles. The articles on the portal shall be published after vetting by an expert domain team of FBR. All users will be able to search for their required material just like on any other search engine e.g. Google, Yahoo etc. by writing the keywords in the search bar.
There are around thirty articles in the first version (Beta) of the portal and FBR plans to improve and increase the number of articles based on the feedback and suggestions of the users. The articles will mainly focus on helping the users on how to use FBR’s IT systems and also educate them on the laws behind the various modules of Iris, WeBOC and e-portal.
This is a major step towards providing maximum ease and facilitation to all users of FBR’s IT systems. Step by step help will also be available during filing of returns.