USC committed to transparency and quality

Utility Stores Corporation (USC) is committed to ensuring the quality of sale and purchase activities in its stores all over the country, introducing and implementing transparency.The USC has formulated Standard Operating Procedures (SOPs) for the companies to ensure certification of ISO-9002 prior to supplying products to the USC store, a USC official told APP.

He said that keeping the quality control as a major priority, the USC was engaging professionally qualified firms for the quality test of the items.

Replying to a question he said that the Competition Commission of Pakistan (CCP) had issued a show cause notice to USC over issues of quality and the matter was sub judice.

The official said that the companies which supplied substandard cooking oil to USC stores had been blacklisted by the USC, barring any business deal in future.

He said that the monitoring and evaluation teams were also sent to stores to verify the complaints, adding that a complaint centre had also been established to address the consumers’ grievances.

Replying to another question regarding the scam of Rs356 million involving USC employees of Balochistan region, he said that all 10 employees had been terminated from their services.

He said that USC had filed cases in every region against the employees, who were allegedly involved in cases of corruption and embezzlement.

USC would pursue these corruption cases which are pending with the Federal Investigating Agency (FIA) and National Accountability Bureau (NAB), the official added.

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