Etisalat mulling new CEO for PTCL; Ufone likely to merge with national telecom operator

LAHORE: Emirates Telecommunication Group Company (Etisalat) is mulling to replace the incumbent CEO of Pakistan Telecommunication Company Limited (PTCL), Rashid Khan, for concerns over the financial performance of Pakistan Telecom Mobile Company Ltd (PTML), known by its brand name Ufone, with reports surfacing that the country’s fourth-largest mobile telecommunications company [Ufone] might possibly be merged into its parent company PTCL.

Sources confirmed to Profit that Etisalat – which is a shareholder in national telecom operator PTCL and holds a management stake in the company – is looking for a new CEO for the company for which an international head-hunting firm has been recruited. Sources say that though the hunt for a new CEO is global, Pakistani executives from within the group have been interviewed for the top slot. However, sources close to Rashid Khan informed that the CEO wants to leave the company himself, due to personal reasons.

Though the Government of Pakistan (GoP) is a majority shareholder in PTCL, the management of the company is largely a private sector matter and the prerogative to appoint the CEO belongs to Etisalat.

Moreover, reports have surfaced of Ufone’s merger with PTCL following Law Ministry’s objections on the potential merger of Ufone with one of the other three telecommunication companies, Jazz, Telenor or Zong.

However, earlier on Thursday, a report by Karachi-based brokerage house Topline Securities claimed that PTCL has issued Request For Proposal (RFP) to various financial institutions to submit proposals for the advisory role for a possible amalgamation/merger with other telecom operators.

The proposal for Ufone’s merger with a private telecommunication company had been floated last year in an inter-ministerial meeting of the federal government. The government had initially approved the merger
because the business viability of Ufone as the fourth player in the telecommunication industry was showing no signs of improvement.

Though the process of the merger with another telecommunication company had gained momentum, sources say that a few days ago, the Law Ministry sent a notification to PTCL saying that the merger with other telecommunication companies required PTCL to go through privatisation again.

Sources say that the whole process is currently at a halt until the law ministry clears it, adding that legal opinions have been provided to the law ministry on the matter. But for now, there is considerable ambiguity.

Sources confided in Profit that if the law ministry does not rule in favour of the merger with one of the telecommunication companies, Etisalat and the management of PTCL have given the go-ahead to merge Ufone with PTCL. Another source, however, said that it is unclear the way this transaction will go.

Both the appointment of a new CEO and Ufone’s merger are major steps to reform the organisation to revive Ufone, that has been haemorrhaging money, making the overall performance of the group unsatisfactory.

Profit had earlier reached out to the national telecom operator for comments. In response, this scribe received a statement which read, “As a policy, PTCL does not offer comments on market speculation. From time to time shareholders consider various options as part of strategy as is customary in any business. PTCL is a listed company and will make appropriate disclosures as and when required.”

Earlier in 2019, reports had said that an inter-ministerial committee discussed merging Ufone — a subsidiary of PTCL — either with PTCL or another telecom operator.
The committee also reviewed the status of PTCL’s privatisation dues, technical services assistance fee agreement, spectrum licence renewal of Ufone and revitalising PTCL and its subsidiary – mainly the telecom operator.
PTCL and Ufone are working on merging their businesses for long, however, due to design and operations of both the operators, the process has remained very gradual, claimed ProPakistani.
According to the report, both companies had decided to further merge departments including, Sales & Distribution, Marketing and Product & Pricing, Business Operations, Corporate Strategy, and Internal Audit.

PTCL said that previously merged departments had shown significant improvement in terms of productivity and the company hoping to continue the streak with rest of the functions that have been merged now, according to the media report.

The state-owned Pakistan Telecommunications Company Ltd (PTCL) owns Ufone, which until just a few months ago, was the only mobile communications company in Pakistan not to own 4G spectrum, a decision that has resulted in revenue growth for the company to stall and profits to plummet into losses even as its competitors continued to see growth.

Even while it was allowing new companies to gain market share, Ufone’s financial position remained relatively stable, and it even gained some share of wallet. The peak for the company came in 2011, when Ufone accounted for 21.9% of the industry’s revenues. In hindsight, that was probably as good as it was going to get.

In the eight years between 2003 and 2011, Ufone’s revenue grew by an average annual rate of 46.6% per year, from Rs2.7 billion in 2003 to Rs60.5 billion in 2011. This was significantly faster than the already very rapid growth in the industry’s revenue, which grew at an average annual rate of 38.2% per year during this same period, from Rs19.8 billion in 2003 to Rs263 billion in 2011.

Since then, however, growth has effectively stalled at Ufone, with revenue growing at an average of just 0.5% per year between 2011 and 2018. The industry grew at an average pace of 5.5% per year during that same period. Ufone’s market share was down to 15.6% by the end of 2018.

Taimoor Hassan
Taimoor Hassan
The author is a staff member and can be reached at [email protected]


  1. In 2015 when I was talking to the operator I made an extra comment that your senior management is digging out the grave for Ufone.
    Exactly the same story….

  2. Ufone’s drop in performance is only because of their sub-par network coverage and service, owing to their aging equipment and infrastructure. Their voice quality is average to below average and waiting almost a decade for 4G was simply daft.

    I’ve been a Ufone user since 2005 and I really don’t have anything positive to say about it. The only reason I’ve stayed with the network is because it’s a Pakistani company.

  3. The great reality ,UFONE top management having too much salaries benifits and facilities and looking only to increase but they dont have the business mind thats why UFONE count down is started ,Rashid khan is the main part of this fame and after failure in UFONE he appointed as CEO PTCL also question able

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