FBR introduces faceless customs system for trade facilitation

Customs reforms include CAU to modernize operations, ease appraisers' workload, and facilitate smoother trade processes

The Federal Board of Revenue (FBR) establishes a Central Appraisement Unit (CAU) in Karachi to improve assessment quality and ensure uniformity in processing Goods Declarations (GDs).

The CAU is part of customs reforms under the Faceless Customs Assessment (FCA) system, aimed at modernizing operations, reducing appraisers’ workload, and facilitating trade. The system is implemented through Customs General Order (CGO) No. 06 of 2024.

The CAU will assess consignments arriving at Karachi Port and Port Muhammad Bin Qasim (PMBQ). GDs filed at Karachi’s collectorates will be sent to the CAU for assessment.

Initially, the FCA will operate only at Karachi’s port terminals, with plans to expand to Air Freight Units (AFUs), dry ports, and border customs stations in the future.

The Chief Collector of Customs Appraisement (South) will decide the CAU’s location in Karachi. The unit will follow strict protocols for secure operations, with no cellular phones allowed.

Deputy or assistant collectors assigned to the CAU will handle system or operational issues. The CAU Hall will operate in a controlled environment to ensure process integrity.

The Customs Computerized System (CCS) will assign GDs to appraisers in CAU randomly on a first-in, first-out basis, one GD at a time.

Assessments will comply with the Customs Act 1969, valuation rulings, customs orders, and related regulations issued by the FBR.

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