KARACHI: In its commitment to remain technologically abreast, TCS became Pakistan’s first logistics and courier company to go live on two Oracle systems in its internal infrastructure concurrently. In less than 180 days, the dynamic tech team at TCS Headquarters and Oracle representatives in Karachi managed to come up with integrated systems for both its sales and warehouse management processes.
“We want to deliver beyond customers expectations and we want to be on the forefront of bridging that gap towards technology, therefore, the implementation of these two systems simultaneously is a major step in that direction for TCS,” remarked TCS Managing Director Salman Akram while congratulating the IT department and Oracle for the achievement. TCS implemented the Oracle Sales CRM and Oracle Warehouse Management System in its infrastructure.
“By introducing these systems in TCS, we can reduce human error and improve the efficiency and productivity of our workforce, after all a highly productive workforce is going to make a positive impact on the business,” he added.
TCS implemented the Oracle Sales CRM and Oracle Warehouse Management System in its infrastructure. The Oracle Cloud Sales CRM gives a360-degree business insight, records and monitors all sales activities, from sales lead generation to maturity and materialisation, and aftersales monitoring and analysis of sales data, while the Oracle WMS cloud system is being introduced with the primary objective of e-commerce fulfilment.
The development is a major milestone for TCS as well as the country, in its endeavour to streamline systems and automate processes.
