KARACHI: Pakistan International Airlines (PIA) has earned another ‘First’ in the region to make a transition to the new standard ISO 9001:2015 – for Quality Management System (QMS).
Flight Services Department underwent ISO re-certification, External Audit on New QMS Standard ISO 9001:2015 by Bureau Veritas Certification Company. This external audit covered selected base stations and PIA’s head office, and successfully concluded without any nonconformity.
President and CEO PIA, Musharraf Rasool Cyan has congratulated Chief Operating Officer, Zia Qader Qureshi and Flight Services Division on this feat. He emphasised upon implementation of this standard in true letter and spirit to make PIA the first choice for travelers. He also appreciated the Flight Service Division on completing the transition in a record time of fewer than 45 days.