Pakistan Single Window begins phased implementation of DRAP e-services

Webinar organised by PSW to familiarise stakeholders with the new processes

ISLAMABAD: In a transformative move set to enhance transparency, efficiency, and ease of doing business for pharmaceutical companies, commercial importers, healthcare institutions, and humanitarian organisations involved in imports of finished drugs, Pakistan Single Window (PSW), in collaboration with the Drug Regulatory Authority of Pakistan (DRAP) has successfully integrated all existing entities, licences, and product registration of drugs with the PSW platform and has begun the gradual roll-out of various services.

In the current phase, PSW is providing digital services. These services are related to the electronic submission and issuance of Drug Import Licences of all types. Additionally, PSW handles the release order for donated unregistered drugs that are imported by Hospitals, NGOs, and other organisations.

The services shall be available on the PSW platform from the beginning of January 2024 and are envisaged to reduce the time and cost of pharmaceutical imports to ensure faster delivery to the sick and needy.

In this regard, a webinar was organised by PSW for Drug Import License holders, Drug Manufacturing License holders, Custom Agents, and members of various trade and pharmaceutical associations and Chambers to give them a walkthrough of the new processes and facilitate a seamless transition to the digital environment. 130 participants attended the webinar. 

During the webinar, PSW officials demonstrated the filling of Drug Import License requests and issuance through the PSW portal and responded to various questions and suggestions from the stakeholders.

Briefing the participants, Domain Officer Mr. Umair Mehmood stated, “Integrating drug import licences and release orders for donated unregistered drugs into the PSW system is a major milestone in DRAP’s ongoing efforts to modernise and streamline its trade processes. This initiative will benefit pharmaceutical companies and healthcare institutions and ensure timely access to essential medicines for patients across Pakistan. PSW is proud to be DRAP’s partner for this important initiative.”

Today’s webinar proved immensely beneficial in addressing concerns and clarifying numerous aspects of the switchover, with a high level of engagement from participants. 

The integration of DRAP into the PSW platform signifies an important milestone in DRAP’s ongoing integration with the PSW platform. The collaboration between DRAP and PSW was formalised through an MoU signed on 11th November 2022 in Islamabad. The strategic partnership aims to integrate DRAP’s cross-border trade-related processes electronically with the PSW platform to provide all related services on a single digital platform and make the overall clearance process more efficient, transparent, and agile.

About Pakistan Single Window (PSW):

Pakistan Single Window is an initiative of the federal government of Pakistan. It automates and integrates cross-border trade-related procedures of Customs and other government agencies (OGAs) making trade faster, easier, and cheaper. It simplifies processes for businesses by centralising import and export document submissions online. PSW aims to boost efficiency, reduce bureaucracy, and enhance transparency, facilitating smoother cross-border transactions for Pakistani enterprises in the global market.

Ghulam Abbas
Ghulam Abbas
The writer is a member of the staff at the Islamabad Bureau. He can be reached at [email protected]

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