Internet, mobile banking witness astounding growth during 2nd quarter FY 2017-18

ISLAMABAD: A remarkable growth of internet and mobile banking has been witnessed as banking services through advanced and convenient channels continue to grow.

Electronic banking transactions posted a double-digit growth in value during the second quarter of the current fiscal year of 2017-18, as development of digital payment platforms is attracting users towards cashless payments, the central bank said on Thursday.

The State Bank of Pakistan (SBP) said e-banking channels, including real-time online, mobile phone, internet, and call centre banking, automated teller (ATM), and point of sale (POS) machines as well as e-commerce sites processed 186.7 million transactions worth Rs11.7 trillion, up 8.67 per cent in volume and 28 per cent in value in the October-December period.

“Cashless/digital payments have seen a rise in the country due to the development of digital payment platforms and introduction of PSO/PSPs (payment service providers) across various market segments,” SBP said in a quarterly payment systems review.

Transactions of Pakistan Real Time Interbank Settlement Mechanism (Prism), which is the second major source of digital payments in Pakistan, grew 19.1 per cent in volume to 0.42 million and 6.3 per cent in value to Rs93.6 trillion in the three-month period as compared to the corresponding period a year earlier.

According to SBP, a total of 2.3 million Internet Banking users were registered by the end of June 2017 with 25 banks offering a variety of financial services through Internet Banking (IB) like Intrabank and Interbank Fund transfer, scheduled fund transfers, Utility Bills Payments, Mobile air-time top up, Intra-bank credit card payments, and school fee payments.

In the last outgoing financial year 2016-17, internet banking processed 25.2 million transactions worth Rs968.7 billion during FY17 showing a YoY growth of 32.5 per cent and 10 per cent in volume and value of transactions, respectively.

Utility Bills Payments contributed 9.0 million (35.9 per cent) in volume and Rs18.6 billion (1.9 per cent) in value of transactions while the remaining shares consist of other miscellaneous payments including school/university fee submissions, mutual fund payments, and credit card payments.

The share of Intra Bank Fund transfer transactions is 6.6 million (26.1 per cent) and Rs258.2 billion (26.7 per cent) in volume and value of transactions, respectively, whereas the share of Inter Bank Funds transfers transactions in volume and value of transactions is 7.5 million (29.7 per cent) and Rs. 310.1 billion (32 per cent) respectively.

Internet Banking also facilitated 88.2 million non-financial transactions which include pay orders, cheques books, bank account statements, and debit cards.

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